Yes, Ekibot and LiveChat can be easily integrated and work seamlessly together. Visit the LiveChat installation guidelines to learn more.

Yes, Ekibot and LiveChat can be easily integrated and work seamlessly together. Visit the LiveChat installation guidelines to learn more.

Yes! One Ekibot can be connected to multiple channels, such as any website or online store, Shopify, LiveChat, Slack, and Facebook Messenger.

A Ekibot is a digital tool designed to simulate human conversation, often through text-based interactions. It can be powered by AI and handle user queries, automate responses, and assist in tasks like customer support or sales. The AI chat bot uses technologies like natural language processing (NLP), machine learning, and generative AI to understand user inputs and provide relevant, human-like responses.

A generative AI Ekibot uses advanced technology to understand and respond to user inputs in a human-like way. It employs Natural Language Processing (NLP) to interpret text and identify intent, while machine learning allows it to improve its responses over time based on past interactions. Generative models enable the Ekibot to generate relevant responses in real-time, rather than relying on pre-set scripts. These Ekibots can personalize replies based on user behavior or preferences, making them ideal for customer support, marketing, and sales.

You probably didn’t publish your changes in the ekibot. Go to the Ekibot dashboard, select your ekibot, and click on the “Publish” button in the top right corner of your screen. The newest version will be applied in the next chat with the bot.

AI Ekibots manage customer interactions by using conversational AI to understand and respond to user queries in real time. These AI-powered Ekibots can be integrated into websites, apps, or messaging platforms to provide reliable customer support. They can resolve customer issues, assist with troubleshooting, or provide information such as order status. AI bots are designed to handle repetitive tasks while improving the overall customer experience through personalized, context-aware conversations.

AI-powered customer service bots are automated systems that use artificial intelligence to manage customer interactions. These bots provide quick and accurate responses, handle multiple requests simultaneously, and work around the clock. These bots also continuously learn and adapt, making them highly effective tools for generative AI customer support.

Ekibots can proactively initiate conversations with customers, making them a powerful tool for marketing. They educate users about products and services through interactive dialogues, collect leads by engaging visitors, and pass these leads to email marketing lists. Furthermore, Ekibots can be deployed on landing pages to boost conversion rates by guiding users through the buying process or answering any questions they might have. This personalized approach helps businesses build stronger relationships with potential customers and improves the effectiveness of their marketing campaigns.

Ekibots can proactively engage potential customers by using personalized greetings tailored to their behavior on your website. By initiating conversations at the right moment, such as when a visitor appears interested in a particular service or product, Ekibots can turn casual browsing into meaningful interactions. This not only captures the visitor’s attention but also converts these interactions into sales opportunities, ultimately boosting engagement and increasing conversion rates.

To ensure your Ekibot complies with data protection requirements or other requirements you may be subject to, you can add options for obtaining user consent, allow them to review your Policies or other important documents. You can fulfill your data protection and electronic communications requirements. Your users can be informed about the data processing and can consciously agree to it. We’ve prepared a detailed tutorial that guides you step-by-step through configuring your Ekibot for these purposes. In the tutorial, you’ll learn how to set up consent mechanisms, include a link to your Privacy Policy or other document, or fulfill your information obligations according to regulations. To access the instructions.